Receptionist taking beauty salon bookings wearing face mask

Receptionist taking beauty salon bookings wearing face mask

Assessment

Interactive Video

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University

Hard

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The transcript involves confirming two separate appointments. The first is for Hunky Dory at 4:00 PM, with a request to call back at a specified number. The second is for Jet Technocrane at 5:00 PM, confirmed by Alexandria from London Bridge. Both confirmations express eagerness to meet the next day.

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5 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What time is the appointment confirmed for Hunky Dory?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the contact number provided for callbacks?

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OFF

3.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the appointment time for the second confirmation?

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OFF

4.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the name of the service mentioned for the second appointment?

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5.

OPEN ENDED QUESTION

3 mins • 1 pt

What phrase is used to express eagerness to see the person tomorrow?

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OFF