Interview with Jurgen Stackmann, Volkswagen board member

The transcript discusses Volkswagen's progress in updating European customers on diesel issues, highlighting high satisfaction rates. It contrasts compensation strategies between the US and Europe due to legal and technical differences. The brand's resilience and customer loyalty are emphasized, with stable sales and no significant harm to residual values. The company addresses environmental concerns, committing to cleaner diesel engines and investing in electric vehicles.

What progress has been made regarding updates for European customers?

What are the main differences between the solutions offered to European and American customers?

How has the brand perception of Volkswagen changed in the last two years?

What measures are being taken by European cities regarding diesel cars?

What is Volkswagen's commitment towards diesel and petrol engines in the future?