What are some common expectations customers have when visiting a place?
CLEAN : Kenya's 'pimped-up' matatus are the kings of the road
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10th Grade - University
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Hard
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The video discusses the importance of aesthetics in attracting people, strategies like offering free Wi-Fi to draw customers, the role of humor and customer choices in business, and the impact of modern payment methods on customer satisfaction. It concludes with a reflection on future aspirations and dreams.
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OPEN ENDED QUESTION
3 mins • 1 pt
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2.
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In what ways can free Wi-Fi contribute to customer satisfaction?
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