Outgoing Qantas Boss Joyce Loved by Investors, Not Passengers

Alan Joyce's career in aviation has been marked by significant challenges and achievements. Notable events include the 2011 Qantas fleet grounding to resolve labor disputes and the 2010 A380 engine explosion. Despite these challenges, Joyce has delivered strong returns for shareholders and leaves Qantas in a robust position, with record profits expected. His tenure is characterized by effective crisis management and strategic turnarounds, particularly during the pandemic.

What challenges did Alan Joyce face during his leadership at Qantas?

In what ways has Qantas improved under Alan Joyce's leadership?