UK: British Foreign Secretary Dominic Raab MP hosts daily Coronavirus Press Conference. Part Nine.

The video tutorial advises travelers to check the Foreign Office travel advice, which is constantly updated, and to follow the UK Embassy's social media for real-time information. For questions not covered by these resources, a 24/7 call center is available. Due to high call volumes, the call center has increased its capacity to handle inquiries, ensuring that 99% of calls are answered, assisting thousands of British travelers.

What was the highest number of calls received by the call center on record?

What measures have been taken to improve the call center's capacity?