Keeping your head in stressful situations

The speaker shares a personal story from their university days about a crisis involving a keychain. They describe how panic led to a mistake and the subsequent loss of keys. The speaker's boss later pointed out a simple solution that was overlooked due to panic. The key lesson is to stop, breathe, think, and then act in crisis situations. This approach can save time, money, and stress in unexpected problems.

What was the teacher's role at the university student center?

Describe the situation that led to the teacher's panic.

What lesson did the teacher learn from the crisis experience?

How did the teacher suggest handling unexpected problems in projects?

What steps did the teacher emphasize to take during a crisis?