Hilton CEO: Worst Definitely Behind Us

The transcript discusses the significant impact of COVID-19 on the lodging industry, comparing it with the airline and cruise industries. It highlights the recovery trends, noting that while leisure demand has surged past 2019 levels, business and group segments are recovering more slowly. The speaker anticipates a return to peak demand levels by the second or third quarter of next year. The challenges of hotel operations during the pandemic, including closures and layoffs, are also discussed, emphasizing the rarity of hotel closures and the industry's adaptation to these unprecedented circumstances.

What industries are mentioned as being heavily impacted by COVID?

How has the occupancy rate changed since the beginning of 2020?

What trends are observed in the leisure business compared to the business segment?

What is the current outlook for the lodging industry as mentioned in the text?

What challenges did the lodging industry face during COVID?