What the Pandemic Showed Us About Work Productivity

The video discusses the impact of COVID-19 on the white collar workforce, highlighting the shift to remote work and the concept of omnichannel work. It explores the variability in productivity and resilience across different sectors and emphasizes the need for companies to adapt to new working models. The discussion also covers the opportunities for digital transformation and the creation of new roles like the director of remote work, reflecting the importance of technology in business operations.

What factors contribute to the variability in productivity among employees working from home?

What is the significance of creating new roles such as 'director of remote work'?

How can companies leverage digital transformation in the wake of the pandemic?