DHL E-Commerce Chief Doesn't See Amazon as a Competitor

DHL E-Commerce Chief Doesn't See Amazon as a Competitor

Assessment

Interactive Video

Business, Information Technology (IT), Architecture

University

Hard

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The video discusses the growth of e-commerce, driven by consumer convenience and significant events like Black Friday and Cyber Monday. It highlights the company's investment strategy in new markets and the expected future profits. The pricing strategy during peak seasons is also covered, with a focus on not adding extra fees. Finally, the video addresses Amazon's role as an innovative partner rather than a competitor, emphasizing the technological advancements and consumer convenience it brings.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What was the response to the peak season fees from UPS customers?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

Describe the shopping behavior observed by the speaker during Black Friday.

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