Former Thomas Cook chief executive 'deeply sorry' about failure

The speaker expresses deep regret for the failure of Thomas Cook, acknowledging the impact on customers, suppliers, and employees. They highlight the efforts made by the team during the repatriation process and reflect on the challenges faced in transforming the company. The speaker admits to the constraints posed by the company's debt and considers what could have been done differently to improve the situation.

What are the speaker's feelings regarding the inability to save the iconic brand?

What challenges did the speaker face when trying to transform the company?

How did the debt pile affect the company's ability to reinvest?

What does the speaker reflect on regarding their leadership and decision-making?

What external events impacted the company's financial situation?