London commuters queue for buses and taxis on another day of Tube strikes

The transcript describes a journey involving travel challenges and navigation issues. The speaker initially struggles with directions to Saint Paul's and Barts Hospital, facing difficulties while traveling from Harlow to Liverpool Street. Assistance from a kind individual helps overcome these challenges. The speaker reflects on the importance of planning and introduces themselves as Diana Sweeney.

What was the speaker's experience with planning their journey?

What is the name of the person mentioned at the end of the text?