How to Use the 5 Whys Method

How to Use the 5 Whys Method

Assessment

Interactive Video

Business

12th Grade - University

Hard

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The video tutorial introduces the Five Wise method, a technique developed by Sakichi Toyota, as part of the Lean production methodology. It outlines the five steps of the method: gathering a team, defining the problem, finding the root cause through persistent inquiry, developing a solution, and taking action. The tutorial emphasizes the importance of curiosity and persistence in problem-solving. It also discusses additional Japanese management techniques like Pokeyoke for mistake-proofing and Yoko 10 for best practice sharing.

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7 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the first step in the Five Wise method?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

Why is it important to define the problem clearly in the Five Wise method?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

Explain the process of asking 'why' in the Five Wise method.

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4.

OPEN ENDED QUESTION

3 mins • 1 pt

What should you do if the answer to your 'why' question does not lead to the root cause?

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5.

OPEN ENDED QUESTION

3 mins • 1 pt

Describe a situation where the Five Wise method could be applied.

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6.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the significance of developing a solution after identifying the root cause?

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7.

OPEN ENDED QUESTION

3 mins • 1 pt

How can the concepts of Pokeyoke and Yoko 10 enhance the Five Wise method?

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