Finding Solutions to Cover Staff Shortages in the Workplace

The video discusses the challenges faced by a team due to Jim's upcoming retirement and the need to manage his duties. The focus is on finding solutions for post delivery and phone duties, with options like self-service and involving Janice being considered. The importance of understanding the reasons behind the choices made is emphasized.

What are the main challenges faced by the team after Jim's retirement?

How does the team plan to manage the workload without Jim?

What specific tasks does the team believe are essential to maintain despite the changes?

How does the team feel about the possibility of employees opening their own post?

What role does Janice play in the post delivery process?

Why is it important for everyone to receive their post by 9:30 AM?

What alternative solutions were discussed for delivering the post?