DOT To Probe Southwest Cancellations That Stranded Flyers

Southwest Airlines is facing significant operational issues, leading to massive flight cancellations. The Wall Street Journal reports that the airline will operate only a third of its schedule to reposition crews. The Union claims the problem is not due to staffing but rather a systems issue. CEO Bob Jordan acknowledges the operational challenges, while the US Department of Transportation finds the cancellations concerning and plans to investigate if they were controllable and if the airline is supporting affected customers.

What are the main reasons cited for the operational issues faced by Southwest Airlines?

How did the Union representing Southwest Airlines flight attendants characterize the staffing situation?

What specific problems did Southwest Airlines face in terms of their systems during the operational issues?

What did Southwest CEO Bob Jordan say about the company's operational issues?

What actions is the US Department of Transportation considering regarding the cancellations by Southwest Airlines?