Marks & Spencer Hot Deli Counter & 'Tasting Kitchen'

The video introduces two characters, Berry and Phil, and explores their communication dynamics. It highlights how they interact and respond to each other's cues, providing insights into effective communication techniques.

What does Phil say when prompted?

• He goes OK

• He disagrees

• He is silent

• He laughs

How does the speaker feel about the response from Phil?

• Satisfied

• Angry

• Confused

• Indifferent

What is the significance of the phrase 'When I say and he goes OK'?

• It shows agreement

• It indicates confusion

• It suggests a command

• It implies hesitation

What action does the speaker indicate they should take?

• Stay

• Go

• Wait

• Leave

What does the speaker imply by saying 'I should go'?

• They are leaving

• They are staying

• They are unsure

• They are happy