COVID-19 Has Shifted Social Media Content Moderation From Humans To AI

The video discusses the challenges of content moderation on social media platforms, especially during the COVID-19 pandemic. It highlights the shift from human to AI moderation due to outsourcing and the pandemic's impact. AI's limitations in nuanced decision-making are noted, with examples of false positives. The video also covers the increased traffic on platforms and the future of content moderation, emphasizing the need for better compensation and status for human moderators.

In what ways did the pandemic increase the volume of content flagged for review on platforms like Facebook?

What recommendations does Barrett make regarding the status and compensation of content moderators?