Provident Financial Drops Most Ever as CEO Quits

The transcript discusses the 10-year anniversary of the credit crisis, highlighting the FCA's focus on UK consumer credit, particularly in persistent debt and subprime lending. It examines Providence Financial's issues, including an FCA investigation and changes in their business model. Despite past success, the company faces challenges in adapting to new regulatory environments. The FCA emphasizes affordability and fair treatment in consumer credit regulation.

What changes has the company made to its home credit collection business?

What does the FCA focus on regarding consumer credit providers?