Citi CEO Says Restructuring Is 'Next Big Step' for Bank

The transcript outlines the strategic changes implemented by City over the past two years under the leadership of the CEO. It highlights the initial steps taken to refresh the strategy and vision, the assessment of the company's position, and the commitment to address longstanding issues. The CEO discusses the bold actions taken to transform the bank despite industry challenges and emphasizes the importance of simplifying the organization to align with the strategic vision. The announcement of future steps aims to enhance accountability and operational efficiency.

What changes were made to the organization of City Bank?

What actions were taken to address the issues that held the bank back?

How did the management team adapt to the headwinds faced by the industry?

What was the vision laid out during the Investor Day two years ago?

What is the significance of today's announcement regarding the organization model?