The Sales Process - a Summary of the 9 Step Selling Process

The video tutorial outlines a nine-step sales process, starting from prospecting to after-sales care. It emphasizes the importance of following a structured approach to ensure effectiveness and predictability in sales. The process includes steps like rapport building, diagnosing needs, presenting solutions, handling objections, and maintaining customer relationships post-sale.

What should you do when handling objections during a sales process?

What are the five components of the after-sale step?

How can following a structured sales process benefit a salesperson?