BUILD Relationships

The video emphasizes the importance of building positive relationships in the workplace, which can lead to successful outcomes like sales and collaboration. It highlights the need to build rapport through various communication methods, understand others' needs, and engage in meaningful conversations. Active listening and being sensitive to non-verbal cues are crucial for gaining insights. Discovering others' talents and achievements can lead to personal growth and stronger relationships, fostering an environment of care, collaboration, and creativity.

Why is it important to make a genuine connection with others?

In what ways can you discover new things about others during conversations?