CLEAN : Unidentified 9/11 remains returned to Ground Zero

The transcript discusses the families' dissatisfaction with the decision to place the unidentified remains of 9/11 victims in a basement, which they find disrespectful. They express their desire for an above-ground tomb and criticize the lack of family involvement in the decision-making process. The families have appealed to President Obama for intervention, seeking a dialogue with the mayor. The situation is emotionally charged, reopening old wounds for the families.

How do the family members feel about the involvement of bureaucrats and politicians in the decision-making process?

What emotional impact does the situation regarding the remains have on the families?