Managing Crises: Putting People First

The video discusses a global crisis management consultancy's approach to preparing organizations for worst-case scenarios. It emphasizes the importance of the initial response in a crisis, learning from past mistakes, and the human element in crisis management. The role of social media in communicating during crises is also highlighted, stressing the need for effective communication and prioritizing people.

In what ways can the emotional state of crisis managers affect their performance?

What lessons can be learned from the Sego mining incident regarding communication?

What are some key factors that contribute to effective crisis management?

Why is it crucial to prioritize people in crisis communication?