Police at work in Rhys Jones incident room

The video covers initial thoughts and context, discusses a major incident, and addresses communication strategies, including handling messages and follow-up actions.

What is the context of the conversation?

What does David ask for in the conversation?

What is the significance of the phrase 'Can I take a message'?

How does the other person respond to David's inquiry?

What emotions or tones can be inferred from the dialogue?