The Art of Protocol at the White House

Capricia Marshall discusses her book on protocol, highlighting its role in diplomacy and decision-making. She shares insights from her experiences, including meetings between Obama and Putin, emphasizing how protocol shapes outcomes. The discussion extends to applying these principles in business to create advantageous environments.

Can you explain the difference in outcomes between the meetings of President Obama and President Putin in Mexico and Ireland?

What lessons does Capricia Marshall suggest can be applied to business meetings from her experiences in diplomacy?

How does Capricia Marshall suggest creating an advantageous environment in meetings?