Why Resistance is a Good Thing

The video discusses resistance to change, highlighting its importance as a sign of engagement. It introduces models like Kubler-Ross's and Virginia Satir's change curve, explaining stages from denial to commitment. Anger is seen as a positive indicator of acceptance, while rational resistance allows for debate and influence. Project managers should facilitate emotional expression and engage in rational discussions to guide change effectively.

How can project managers effectively deal with the emotions that arise during change?

Why is it important to welcome resistance during the change process?