More and More Companies Incorporate OpenAI Technology

The video discusses the launch of Support GPT, a generative AI platform for customer support automation. It highlights the impact of ChatGPT on consumer expectations and the importance of AI in enhancing customer experience. Forethought's focus on innovation and competition with legacy chatbots is emphasized. The video also touches on the dynamic situation with Silicon Valley Bank and its implications for Forethought.

What is the significance of the partnerships between tech companies and OpenAI as perceived by the audience?

In what ways has forethought been involved in AI since its inception?

What are the expectations from customers regarding customer support as mentioned in the text?