Airport security training stockshots

The video tutorial covers the process of packing bags and addressing security questions, emphasizing the importance of clear communication and interaction with customers. It includes a discussion on handling a surgical problem and provides feedback on maintaining good eye contact and a structured questioning process.

What steps can you take to ensure that bags are correctly compared?

Why is it important to ask if someone packed their bag themselves?

What should you do if a bag has been left unattended?

How can you maintain good eye contact during an interaction?

What is the significance of having an interaction with the customer?