How the Pandemic Changed the Smithsonian

The transcript discusses the shift to remote work due to the pandemic, highlighting the mastery of technologies like Zoom. It questions the necessity of physical museums in the digital age, emphasizing the unique experience of viewing artifacts in person. The speaker advocates for a balance between traditional museum experiences and digital content delivery, recognizing the increased comfort with digital media post-pandemic.

In what ways does the speaker believe museums can still be relevant today?

What balance does the speaker suggest the Smithsonian should find?