Liz Truss visits British Gas training centre

The video transcript covers a personal journey from a previous career to training in gas and electric services. It includes discussions on education, skill development, and practical experiences with customers. The speaker shares insights into the training process, including both theoretical and hands-on learning, and highlights the importance of mentorship and real-world application.

What has the speaker learned about testing in their training?

What are the two sides of training that the speaker is involved in?