Dealing with Conflict in Projects: Learn the secrets

This video tutorial, led by Mike Clayton, focuses on handling workplace conflict effectively. It covers methods to reduce, deescalate, and prevent conflict, drawing from Clayton's extensive management experience. The course is designed for managers and professionals, offering strategies and tactics for conflict resolution. It also outlines the ideal student profile, emphasizing the importance of workplace experience.

How does Mike Clayton suggest one should approach day-to-day conflict situations?

What are the sources of conflict that will be covered in the course?