Building Rapport in Interviews

The transcript discusses the importance of establishing rapport during interviews, whether with a suspect or in a job setting. It emphasizes creating a comfortable environment by dressing down, offering refreshments, and avoiding aggressive behavior. The focus is on maintaining composure and ensuring the interviewee's voluntary participation, highlighting the significance of free speech and making the process tolerable.

Why is voluntariness important in the context of interviews?

What is the desired outcome regarding the interviewee's feelings about the interview process?