This country needs a change in direction, says shadow work and pensions secretary

The transcript discusses the current economic situation in the UK, focusing on the debate over energy price freezes and the impact of public borrowing on working people. It criticizes the Tory government's economic management over the past 12 years, highlighting the decline in real wages and the need for a change in government direction. The struggles of working people, exacerbated by tax increases and cuts to support systems like Universal Credit, are emphasized, calling for sustainable economic growth to improve living standards.

In what ways have tax rises and cuts to support systems impacted families according to the text?

What changes does the speaker believe are necessary for improving living standards?