CLEAN : North Koreans pay respect on late Kim Jong-Il's birthday

The video transcript covers a range of topics, starting with initial thoughts and discussions, followed by calming down and clarifying points. It then moves on to a discussion about system and approval processes, and concludes with a focus on customer interactions and communication.

What does the speaker imply by saying 'We don't have any. OK so title.'?

What can be inferred from the statement 'Customers who would you talk will talk only to keep in touch.'?