Pfeiffer: We Are Listening to Our Critics and 'Adjusting'

The transcript discusses the importance of being open to criticism and feedback, especially in leadership roles. It emphasizes the value of honesty from friends and staff, and how such feedback can be found in various forms, including anonymously in newspapers. The speaker highlights the necessity of adjusting behavior based on feedback and the humbling experience of working in the White House, where actions are constantly scrutinized. The overall message is about the importance of listening to criticism and making necessary adjustments to better serve leadership roles.

What role does humility play in working in the White House?

Why is it important to listen to criticism according to the text?