British couple infuriated by slow visa process in Poland

The video discusses the challenges faced by Ukrainian refugees due to the UK's biometric requirements, which are difficult to meet without international passports. The UK government's scheme is criticized for favoring wealthy individuals, leaving many refugees without support. Helpers in the UK are straining their resources to assist, while the system remains impractical. The UK government's response is seen as inadequate compared to the support offered by other European Union countries.

In what ways have other European governments responded differently to the refugee crisis compared to the UK?

What emotions does the speaker express regarding the treatment of Ukrainian refugees in the UK?