999 call handlers among BT and Openreach workers on strike over pay

The transcript discusses a strike involving BT call center workers, including 999 call handlers, due to dissatisfaction with a 4.8% pay rise amidst a cost of living crisis. The workers are on their fifth day of strike, facing financial difficulties, and are urging the company to negotiate. Despite previous dispensations, the company has not responded to offers for negotiation. The transcript calls for government intervention to encourage BT to negotiate a fair settlement.

What are the main reasons the workers are striking?

How has the cost of living affected the workers' situation?

What is the company's current offer regarding pay raises?

What actions have the workers taken to encourage negotiations with the company?

What message does the speaker want to convey to the government regarding the strike?