JPMorgan's Dimon Clashes With Warren Over Overdraft Fees

JPMorgan's Dimon Clashes With Warren Over Overdraft Fees

Assessment

Interactive Video

Business

University

Hard

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The transcript features a discussion on JP Morgan's overdraft fees, with a focus on the bank's practices in 2020. Mr. Diamond is questioned about the total fees collected and the potential impact of waiving these fees as recommended by regulators. The conversation highlights the financial implications for JP Morgan and critiques the bank's response to customer needs during the pandemic. Despite the pressure, Mr. Diamond does not commit to refunding the fees collected during this period.

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5 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

How much did JP Morgan collect in overdraft fees from their consumers in 2020?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What would JP Morgan's profit have been in 2020 if they had waived overdraft fees as recommended by regulators?

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OFF

3.

OPEN ENDED QUESTION

3 mins • 1 pt

What was the speaker's opinion on JP Morgan's claims of taking care of customers during the pandemic?

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4.

OPEN ENDED QUESTION

3 mins • 1 pt

What amount of overdraft fees did the speaker suggest could be refunded to consumers during the pandemic?

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OFF

5.

OPEN ENDED QUESTION

3 mins • 1 pt

What did the speaker imply about the actions of JP Morgan regarding the overdraft fees during the past year?

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OFF