Ukraine visa scheme is ‘shambolic’ says engineer after his family flee to UK

The transcript describes the harrowing escape from Mariupol during intense bombings, including the drama theatre incident. It highlights the challenges faced by refugees due to visa and immigration issues, particularly with the UK government. Despite these challenges, the transcript emphasizes the incredible support from local communities and charities in places like Sheffield and Yorkshire, who have been instrumental in providing aid and shelter to those in need.

What challenges did the individuals face when trying to leave the city?

How did local people and charities contribute to the situation of those affected?