Making Payments and Returns - Coto Sounds Podcast Ep 6

The video tutorial covers a customer service interaction involving a purchase and return process. It begins with an introduction to the context, followed by a detailed conversation between a customer and a service representative about returning a pair of jeans and purchasing a T-shirt. The process includes checking the receipt, discussing payment options, and handling a cash refund. The tutorial concludes with a polite farewell, emphasizing customer satisfaction and service efficiency.

What was the total amount for the T-shirt?

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What type of refund was the customer going to receive for the jeans?

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OFF