DBS Group CEO Gupta on Digital Transformation, AI, Strategy

The transcript covers a discussion with Piyush about the integration of AI in banking, its future potential, and its current applications in customer service and hiring. It also touches on digital banking strategies, the necessity of physical presence, and global economic tensions, including the US-China trade war and Hong Kong protests.

What are the two key aspects that Piyush mentions regarding the power of machines compared to the human brain?

How does Piyush describe the learning process of computers compared to humans?

What improvements have been made in the hiring system at DBS due to AI?

What is the significance of the tool named 'Jim' in the hiring process at DBS?

How does Piyush view the future role of banks in relation to digital presence?

What does Piyush suggest about the need for physical bank branches in the future?

What are the challenges that Hong Kong faces according to Piyush?