Get a reputation for delivering what you promise

The speaker reflects on a pivotal moment in their career when a line manager advised them to always deliver on promises. This advice has significantly influenced their professional approach, emphasizing the importance of fulfilling commitments to maintain a good reputation. The speaker shares personal strategies, such as listing deliverables at the start of a new job and being cautious in making promises, to ensure they consistently meet expectations.

What was the most important feedback the speaker received from their line manager?

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How does the speaker view the importance of delivering on promises in a managerial role?

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What practice does the speaker follow when starting a new job?

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In what way does the speaker ensure accountability in their conversations?

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What does the speaker believe is a crucial part of being a good manager?

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