CLEAN : Mourners 'emotional' to see William and Harry mount vigil in Westminster Hall

The transcript describes a shared emotional experience, highlighting the presence of William and Harry, and the solemnity of the event. It captures the poignant and emotional impact of seeing the grandchildren and the military respect shown. The unexpected arrival of family members added to the emotional depth of the moment.

In what way did the speaker find the experience memorable?

What was unexpected about the arrival of the cousins?