Lessons from a Cyberattack

The video features two individuals, Kathleen and Sherry, sharing their experiences with cybercrime. Kathleen discusses a ransomware attack on her small business, detailing the challenges of data recovery and communication with the hacker. Sherry recounts an email compromise incident at her non-profit, highlighting the complexities of cybercrime reporting and enforcement. Both emphasize the importance of cybersecurity insurance and preventive measures. The session concludes with a Q&A addressing specific questions about their experiences and future prevention strategies.

What were the initial signs that Kathleen's company had been hacked?

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How did Kathleen's IT guy, Juan, respond to the hacking incident?

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What methods did Kathleen's company use to communicate with clients during the attack?

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What was the ransom amount initially demanded by the hacker?

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How did Sherry's organization fall victim to the email compromise?

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What steps did Sherry take after discovering the email compromise?

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What was the response from law enforcement when Sherry reported the cybercrime?

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In what ways do Kathleen and Sherry believe that cybercrime impacts small businesses and non-profits?

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What changes did both Kathleen and Sherry implement in their organizations post-incident?

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What lessons did Kathleen learn about cybersecurity after the attack?

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