Lessons from a Cyberattack

The video features two individuals, Kathleen and Sherry, sharing their experiences with cybercrime. Kathleen discusses a ransomware attack on her small business, detailing the challenges of data recovery and communication with the hacker. Sherry recounts an email compromise incident at her non-profit, highlighting the complexities of cybercrime reporting and enforcement. Both emphasize the importance of cybersecurity insurance and preventive measures. The session concludes with a Q&A addressing specific questions about their experiences and future prevention strategies.

What were the initial signs that Kathleen's company had been hacked?

How did Kathleen's IT guy, Juan, respond to the hacking incident?

What methods did Kathleen's company use to communicate with clients during the attack?

What was the ransom amount initially demanded by the hacker?

How did Sherry's organization fall victim to the email compromise?

What steps did Sherry take after discovering the email compromise?

What was the response from law enforcement when Sherry reported the cybercrime?

In what ways do Kathleen and Sherry believe that cybercrime impacts small businesses and non-profits?

What changes did both Kathleen and Sherry implement in their organizations post-incident?

What lessons did Kathleen learn about cybersecurity after the attack?