Morale 'really low' among ambluance workers in West Midlands

The transcript discusses the ongoing negotiations and challenges faced by the ambulance service, focusing on pay and working conditions. It highlights the impact of these issues on staff retention and service delivery, including long waits outside hospitals. The conversation also touches on public support for the ambulance staff and the reasons behind the strike action, emphasizing the need for meaningful negotiations and investment in the NHS.

What impact does the current situation have on patient care according to the text?

What is the general sentiment of the public towards the ambulance service as described in the text?