We’re Confident in Our Strategy, Say Bank of Ireland CEO

The transcript discusses the Bank of Ireland's 2018 financial results, including increased profitability and a strategy to reach a 50% payout ratio in the medium term. It covers efforts to reduce non-performing loans, aiming to lower the ratio to 5% by year-end. The impact of Brexit on the bank's UK operations is addressed, highlighting readiness and support for SMEs. Cost management strategies are also discussed, including a 5% reduction in headcount due to technological advancements and changing consumer behavior.

What is the target payout ratio mentioned in the discussion?

What strategies are being considered to reduce the level of bad loans?

How has the level of nonperforming loans changed in 2018?

What impact has Brexit had on the bank's lending in the UK?

What measures has the bank taken to support SMEs in light of Brexit?

What is the bank's target cost-income ratio by 2021?

What changes in headcount have occurred in the bank during 2018?