Aretha Franklin dresses, hats to go up for auction

The speaker begins by expressing an apology and then shifts focus to a positive outlook on the future.

What does the phrase 'I'm sorry' convey in terms of emotional expression?

In what contexts might the phrase 'I'm sorry' be used effectively?

Discuss the importance of expressing apologies in interpersonal communication.

How might someone interpret the statement 'Looking forward' in a conversation?

What feelings or attitudes might be associated with the expression 'Looking forward'?