GM CEO: I Never Want to Forget Ignition Switch Problems

GM CEO: I Never Want to Forget Ignition Switch Problems

Assessment

Interactive Video

Business

University

Hard

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The video discusses the impact of the ignition scandal on GM's culture, emphasizing the shift towards customer focus and excellence. It highlights the 'Speak Up for Safety' program, encouraging employees to report safety concerns. The video also addresses GM's response to the Volkswagen emissions scandal, ensuring their processes are robust and compliant.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

How did GM ensure that they did not have similar issues as Volkswagen regarding emissions?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What factors contribute to the complexity of emissions equipment in vehicles according to the speaker?

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