Annie Lenox at The Commonwealth Observance Service

The video begins with expressions of gratitude, followed by further appreciation and thanks.

What does the speaker express gratitude for?

• Help

• Support

• Information

• All of the above

In what situations do people typically express gratitude?

• After receiving help

• When someone compliments them

• During celebrations

• All of the above

How does the speaker convey their appreciation?

• By saying thank you

• By giving a gift

• By writing a letter

• By making a phone call

What emotions might the speaker be feeling when they say 'Thank you very much'?

• Happiness

• Indifference

• Anger

• Sadness

Why is expressing gratitude important in communication?

• It builds relationships

• It shows appreciation

• It can improve mood

• All of the above