Retailers are having to fine-tune return policies to prevent increased abuse

The video discusses changes in return policies by major retailers like Amazon, REI, and Target to combat return fraud, which costs retailers billions annually. It highlights how these changes may affect consumers, especially those who frequently return items. The video also provides statistics on the financial impact of return fraud and the cost of handling returns for companies.

What are some reasons for the changes in return policies mentioned in the text?

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What is the estimated handling cost of every return for a company?

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