ADKAR Model

The video tutorial presents a model for effective people management during the change process. It outlines steps such as creating awareness, fostering desire, providing knowledge, enabling implementation, and reinforcing change. Each element is scored to assess its presence, helping managers focus on areas needing improvement to facilitate successful change.

What is the first step in the change process according to the text?

How can individuals be encouraged to support the change?

What role does knowledge play in the change process?

What is meant by reinforcing to keep the change in place?

How can managers assess the presence of change management elements?